Telehealth

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Telehealth

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Telehealth or eHealth is defined by the World Health Organisation as “the use of electronic means to deliver information, resources and services related to health”.

It is a modern method of providing healthcare such as Audiological services to people in an efficient and effective way without sacrificing quality of care. Most of the major hearing aid manufacturers have remote hearing care available and it can be accessed by the hearing aid wearer via an app on their smartphone.

At All Ears in Hearing, we can offer hearing aid programming and adjustments via Telehealth or eHealth.

  • At this stage, we still prefer to do hearing assessments and the initial hearing aid fitting face to face.

  • However, for any follow ups or aid adjustments, we can arrange an eHealth appointment provided your devices are able to be remotely programmed.

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Come to All Ears in Hearing for a Hearing Test.

We are based in Brisbane
Springwood, Rochedale South and Shailer Park

Book an AppointmentContact All Ears in hearing
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Rochedale07 3841 3764Shailer Park0478 282 561

Frequently asked questions

What is telehealth for hearing care?

Telehealth, also called eHealth, is defined by the World Health Organisation as the use of electronic means to deliver health information, resources and services. For hearing care, it means some appointments can happen remotely instead of in the clinic.

What can I do through a telehealth appointment at All Ears in Hearing?

We can offer hearing aid programming and adjustments through telehealth. This usually suits follow-up appointments. Whether it is suitable depends on your devices and your needs, so ask our team. Call our team on 07 3841 3764 (Rochedale South) or 0478 282 561 (Shailer Park).

Do I need to come to the clinic for my first appointment?

Yes. At this stage we still prefer to do hearing assessments and the initial hearing aid fitting face to face. Telehealth is for follow-ups and adjustments after that.

Can all hearing aids be adjusted remotely?

Not necessarily. We can arrange an eHealth appointment provided your devices can be remotely programmed. Most major hearing aid manufacturers have remote care available, often through a smartphone app. Ask our team whether yours qualifies.

Do I need a smartphone for remote hearing care?

Remote care from many manufacturers is accessed by the wearer through an app on a smartphone, so that is often the setup. What you need depends on your devices, so check with our team before booking. Call our team on 07 3841 3764 (Rochedale South) or 0478 282 561 (Shailer Park).

Will a remote appointment be the same quality of care as visiting the clinic?

Telehealth is a way of providing audiology services efficiently without sacrificing quality of care. If our team feels something is better done in person, we will let you know and arrange a visit at Rochedale South or Shailer Park.
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Conditions apply under the Australian Government Hearing Services Program.